A question? Start here.
The most requested answers, sorted by topic. If yours isn't here, write to us at the bottom of the page.
Getting started
How do I start my first session?
Create your account, then choose “New backtest”: an instrument, a start date, a timeframe and a mode. The chart stops at that date, and you move forward candle by candle.
Which mode should I choose?
Data collect if you're looking for what works for you: you tag each trade. Strategy test if you already have written rules and want to check that they hold up.
Am I risking any money?
No. TradeChart is a simulator: no order goes to a broker, and you deposit nothing.
Can I see what comes next on the chart?
No, and that's on purpose: the chart only moves forward when you do.
The data
Which instruments are available?
Eight forex pairs, gold, silver and four cryptos. The up-to-date list, with the start date of each history, is on the Instruments page.
Why are there no volume indicators?
Spot forex and metals have no reference volume, and the volume in our crypto feed isn't consistent. Rather than a figure that means nothing, volume indicators are hidden.
Is the spread taken into account?
Yes. Each session sets a realistic spread for its instrument, paid on every entry.
Why is a period missing on my instrument?
When the data isn't reliable for a period, we'd rather show a gap than an invented candle. The periods concerned are listed on the Instruments page.
Analytics
Why doesn't my Score show?
It waits for 20 closed trades. A single session gets its own score from 8 trades.
Why does a confluence stay grey?
It has fewer than 10 trades. Its numbers stay on screen, marked “sample too small”.
Why can't I tag in Strategy test?
This mode measures your rule adherence. Tags aren't allowed there, so two different questions don't get mixed.
What does “sample too small to conclude” mean?
That the session has fewer than 10 trades: its verdict describes this run, without concluding anything about the strategy. Monte Carlo opens at 20 trades, risk of ruin at 30.
Rooms, import and account
Why is my paired session's replay paused?
Either you're alone in the session, or your partner has control. A paired session is played by two people, with one pilot at a time.
What is a room for?
To gather paired sessions around one topic. Its creator invites their friends, sees each member's result and opens a given session read-only to the members of their choice.
Which files can I import?
A CSV exported from MetaTrader 4 or 5, or a generic CSV whose columns you map. The file is analysed then discarded.
How much does it cost?
Nothing during the beta, and no credit card.
Your question isn't here? Write to us.
A bug, an idea, a question: say it in one sentence, we'll reply by email.